[1]
M. E. Daza-Rodríguez, M. I. Daza-Porto, and A. B. Pérez-Orozco, “Customer service: a management strategy for increasing organizational competitiveness in Valledupar companies (Colombia)”., AiBi Revista de Investigación, Administración e Ingeniería, vol. 5, no. 1, pp. 20–26, Jan. 2017, doi: 10.15649/2346030X.425.