1.
Adhikari Y, Dahal N. Service quality and customer satisfaction in resorts: Antecedents of gap from the perspective of SERVQUAL gap model. AiBi Revista de Investigación, Administración e Ingeniería [Internet]. 2026 Jan. 1 [cited 2026 Oct. 11];14(1):1-11. Available from: https://revistas.udes.edu.co/aibi/article/view/4835