Patient Safety Culture Observed at Six Surgical Centers in Antioquia, Colombia

Abstract

Introduction: Colombia, like other countries, promotes patient safety policies in order to avoid situations that affect their well-being and health, as well as reduce and, if is possible, eliminate the occurrence of adverse events. Objective: To characterize the safety culture of the patient referred by the staff of six surgical centers in Antioquia. Materials and methods: Descriptive cross-sectional multicenter study. The Hospital Survey on Patient Safety Culture instrument proposed by the Agency for Healthcare Research and Quality (AHRQ) was applied to 514 health workers. On the recommendation of AHRQ, the Likert scale of the survey was recoded. Results: On a scale of zero to ten, the average safety climate in surgery services is 8. 62% of the responses on the perception of safety culture were positive in organizational learning / continuous improvement in 81.70% from the workers; in teamwork in the service, 81.54%. Opportunities for improvement in staffing were found (49.98%); non-punitive response to errors (45.98%); and openness in communication (44.28%). Discussion: the dimensions that are strengths and weaknesses reported in the research are comparable to those reported in other studies and require attention from the health system and the directions of the institutions. Conclusion: Strengths and weaknesses were detected in the culture of patient safety. Regarding Strengths: Organizational Learning / Continuous Improvement and Teamwork in the Unit / Service; the rest are opportunities for improvement.

How to cite this article:Salazar Maya Ángela María, Restrepo Marín Diana Marcela. Cultura de la seguridad del paciente en seis centros quirúrgicos de Antioquia. Revista Cuidarte. 2020; 11(2): e1040. http://dx.doi.org/10.15649/cuidarte.1040